The boring pages, written plainly.
No dark patterns, no buried clauses. If something here isn't clear, email hello@betterdots.com and we'll explain it in normal words.
Privacy Policy
PLAIN ENGLISHWe collect what you send us — your name, email, and what you tell us about your project — plus basic analytics about how the site is used. We don't sell your data. You can ask us to delete it any time by emailing hello@betterdots.com.
Who we are¶
BetterDots, headquartered at 1234 Example Blvd, Suite 500, Los Angeles, CA 90028, USA, with offices in London, Sydney, and Dubai. Contact: hello@betterdots.com.
What we collect¶
(a) Information you give us: name, email, company, country, project details, and anything else you write in our forms or booking pages.
(b) Information collected automatically: IP address, browser and device type, pages visited, and referring source, via [PENDING PROVIDER DECISION].
(c) Booking data collected by Calendly when you schedule a call, under Calendly's own privacy policy.
Why we use it¶
To reply to your enquiry, prepare a quote or invoice, deliver work you've engaged us for, improve the website, and — only with your consent — send occasional updates. We do not sell personal data or share it for cross-context behavioural advertising.
Legal bases (UK/EU visitors)¶
Consent (forms, cookies), legitimate interests (running and improving the site), and contract performance (delivering work you've commissioned).
Who we share it with¶
Service providers only, and only as needed: [HOSTING PROVIDER], [PENDING PROVIDER DECISION], Calendly (scheduling), and [EMAIL PROVIDER]. Each processes data on our instructions. We may disclose information if legally required.
International transfers¶
Our team and providers operate across the USA, UK, Australia, and UAE. Where data leaves your region we rely on standard contractual clauses or equivalent safeguards.
How long we keep it¶
Enquiry and project records for [X] years for business and tax purposes; analytics data per our provider's retention window; anything else until you ask us to delete it.
Your rights¶
Access, correction, deletion, portability, objection, and withdrawal of consent. California residents (CCPA/CPRA) also have the right to know, delete, correct, and to opt out of sale or sharing — we don't sell or share, but the request channel is the same: hello@betterdots.com. We respond within [30] days and never discriminate against you for exercising a right.
Security¶
Encryption in transit, access controls, and least-privilege access for our team. No system is perfectly secure; we'll notify you and any regulator as required if a breach affects you.
Children¶
The site isn't intended for anyone under 16, and we don't knowingly collect their data.
Changes¶
We'll update the date at the top of this page and, for material changes, note them here.
Terms of Service
PLAIN ENGLISHUse the site sensibly. When you hire us, the invoice and its requirement list are the contract — you approve it before we start, you pay as agreed, and when it's paid you own everything we built.
Agreement¶
Using betterdots.com means accepting these terms. Engaging us for work is additionally governed by your itemized invoice and its requirement list, which take precedence over anything on this page.
What we provide¶
MVP development, Business-in-a-Box models, custom development, content services, and maintenance plans, scoped per project.
Quotes and invoices¶
Quotes are based on the requirements agreed with you. Work begins only after you approve the invoice. Additional requirements are scoped and invoiced separately — we never expand scope silently.
Payment¶
[PAYMENT TERMS — e.g. 50% on approval, 50% on delivery], due within [X] days, in USD unless otherwise stated. Late payment may pause work after [X] days' notice.
Your responsibilities¶
Providing content, access, approvals, and feedback in reasonable time, and ensuring you have the rights to any materials you give us.
Intellectual property¶
On full payment, you own the delivered code, designs, and content. We retain ownership of pre-existing tools, libraries, and generic components, licensed to you perpetually as part of the deliverable. Third-party components remain under their own licences.
Portfolio rights¶
We may reference the work publicly — name, screenshots, outcome — unless you ask us in writing not to.
Maintenance plans¶
Billed monthly and cancellable with [30] days' notice; inclusions are those confirmed on your invoice.
Warranties and limits¶
We deliver with reasonable skill and care and will fix defects reported within [X] days of delivery. We don't warrant uninterrupted or error-free operation. To the fullest extent permitted by law, our total liability is limited to the fees paid for the affected work, and we're not liable for indirect or consequential loss.
Confidentiality¶
Each side keeps the other's non-public information confidential.
Termination¶
Either side may end an engagement in writing. You pay for work completed and approved to that date, and we hand over what's been paid for.
Governing law¶
The laws of the State of California, USA, with exclusive jurisdiction in [COUNTY], California.
Changes¶
We may update these terms. The version in force for an engagement is the one current at the date of your invoice.